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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lamar Bond

Lamar Bond

October 29, 2024

5  out of  5
rating by Lamar Bond
"We appreciate your help getting us established up in Indiana. You made it easy for us to get everything transferred. Thank you so much."
We responded:
"We are so glad we were able to help the move to Indiana easy for you! Thank you for your five star review! We are looking forward to serving you and your family for the years to come! "
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Carmen Christianson

October 17, 2024

5  out of  5
rating by Carmen Christianson
"friendly, courteous and very helpful"
We responded:
"Thank you for your 5 star review Carmen! We enjoy working with you! "
Profile photo of Donna Steele

Donna Steele

October 10, 2024

5  out of  5
rating by Donna Steele
"Great customer service! They met my insurance needs with great rates. I would recommend them for all of your insurance needs!!"
We responded:
"Thank you Donna! We are so glad we met all your needs! Thanks for your recommendation and 5 star review! "
Profile photo of Kasey Getz

Kasey Getz

September 26, 2024

5  out of  5
rating by Kasey Getz
"We made the switch to State Farm w Brian bc after comparing insurance w whom we were with, we ended up saving us over $2000.00 a year... And that is with more coverage across the board."
We responded:
"Thanks for your 5 star review Kasey! We are so happy we were able to give you additional coverage AND save you money!! We look forward to working with you and your family!! "
Profile photo of toryandmariah Horner

toryandmariah Horner

September 4, 2024

5  out of  5
rating by toryandmariah Horner
"Called Jim Rayl as I was needing to get a better price on my auto insurance. He took care of me very conveniently, answered my questions and I was able to add a new vehicle and bundle other lines and saved me over $200 a month. I can't more highly recommend Jim or any of the staff at Brian Cossell State Farm."
We responded:
"So glad you made the call! Jim does a great job to make sure all your needs are met and it's always an added bonus when you save money! Thank you for your Five Star review! We look forward to serving you and your family for the years to come! "
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William

August 6, 2024

5  out of  5
rating by William
"Saved me a lot of money."
We responded:
"Thank you William for your 5-Star Review! "
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Dan jaenicke

July 16, 2024

5  out of  5
rating by Dan jaenicke
"They really helped me out when looking for a new car and Home policy."
We responded:
"We are so glad we were able to help you Dan with your car and home insurance! We look forward to serving you for years to come! Thank you for your 5 Star Review! ⭐️⭐️⭐️⭐️⭐️"
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jef jcbuckley47

July 16, 2024

5  out of  5
rating by jef jcbuckley47
"We have been with State Farm since 1966 and I'm 77 yrs old. My thoughts are if it's not broken don't mess with it. We started with Ralph Neal and never looked back. The office staff are not only pleasant they get your questions answered and follow up with a smile. 😊"
We responded:
"We appreciate your loyalty, Jef! It's always a pleasure working with you! Thank you for the 5 star review! "
Profile photo of Lori Minor

Lori Minor

July 12, 2024

5  out of  5
rating by Lori Minor
"Working with Kiersten is an absolute pleasure! Her patience, attitude and customer service is amazing."
We responded:
"We are so glad you enjoy working with Kiersten! Thank you for your five star review Lori! "
Profile photo of Kaytlynn Clinch

Kaytlynn Clinch

July 10, 2024

5  out of  5
rating by Kaytlynn Clinch
"The service that Brian’s office offers is quick and efficient! They make things super easy and you know you’re in good hands! You won’t ever be disappointed in their services that they provide!"
We responded:
"Thank you Kaytlynn for your 5-Star Review! We are so glad you noticed our efficiency as we strive to provide accurate information in a timely manner! "
Profile photo of Chad Lewis

Chad Lewis

April 30, 2024

5  out of  5
rating by Chad Lewis
"Performed like a local agent (because he is) with the global skills and benefits of State Farm."
We responded:
"Thank you, Chad! We are glad you appreciate the local presence as much as we do! 🙂"
Profile photo of Scot Ortman

Scot Ortman

April 29, 2024

5  out of  5
rating by Scot Ortman
"Friendly and very helpful, could not be better!"
We responded:
"Thank you, Scot! We appreciate your five star review! 🌟🌟🌟🌟🌟"
Profile photo of Rob Bates

Rob Bates

April 17, 2024

5  out of  5
rating by Rob Bates
"Extremely friendly very knowledgeable good rates what else could you ask for"
We responded:
"Thank you Rob for your 5-Star Review! 🌟🌟🌟🌟🌟"
Profile photo of Liz Cox

Liz Cox

April 16, 2024

5  out of  5
rating by Liz Cox
"I recently changed my insurance for my home and auto. I wanted a company that I could trust. I especially wanted an agent that someone would be available when I had questions or concerns about my coverage. I checked with several agents and companies. Everyone’s been very helpful and courteous at Brian Cossell’s State Farm agency. I believe I made a great choice. As a bonus, I also saved money."
We responded:
"Having the local office presence and staff readily available to answer any questions definitely helps set us apart. We are so glad you noticed! We are always glad during the process to be able to save you money too! WOO-HOO! 🙂 Thank you for your Five-Star Review, Liz! We look forward to continue earning your trust for years to come! 🌟🌟🌟🌟🌟"
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patti devlin

April 11, 2024

5  out of  5
rating by patti devlin
"My State Farm agent has made it so much easier n thorough to transition from my move in Florida to my home state of Indiana so much better n I so greatly appreciate ."
We responded:
"Patti, we are so glad the transition back to Indiana was a smooth and easy process for you! Welcome back! Thank you for your 5 star review! 🌟🌟🌟🌟🌟"
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Dirk Webster

February 22, 2024

5  out of  5
rating by Dirk Webster
"Excellent customer service...always available to answer my questions. Highly recommended!"
We responded:
"Thank you for your 5 Star Review Dirk! "
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Doug Tate

February 22, 2024

5  out of  5
rating by Doug Tate
"Jimbo has been great. He was very helpful with my claim when my daughter hit a raccoon last winter."
We responded:
"Doug, we are so glad you were able to get affordable rates with the coverage to protect your home and auto insurance. Jim is very educated on all the insurance products we offer! Thank you for trusting Brian Cossell State Farm with your insurance needs!"
Profile photo of Kenneth Wright

Kenneth Wright

February 15, 2024

5  out of  5
rating by Kenneth Wright
"Fast,friendly and professional service! Saved me a couple hundred a month and offered more than my previous insurer."
We responded:
"Thank you for your 5 Star Review Kenneth! So glad we were able to save you money AND provide better coverages! It was a WIN WIN for you! We are happy to have you here! "
Profile photo of Riley Boyle

Riley Boyle

February 10, 2024

5  out of  5
rating by Riley Boyle
"I work with a local dealership and we send lots of business to Brian and his staff! All of them are wonderful with our customers and, more times than not, provide better rates than surrounding business! Every time we’ve spoke it’s been very cordial and professional but still personal and enthusiastic. We love doing business with them!"
We responded:
"Thank you for your positive review Riley! We appreciate your referrals!"
Profile photo of Esther Gollner

Esther Gollner

February 1, 2024

5  out of  5
rating by Esther Gollner
"Very helpful and pleasant to talk with"
We responded:
"Thank you Esther! We appreciate your 5 star review! "
Profile photo of Meredith Kerner

Meredith Kerner

February 1, 2024

5  out of  5
rating by Meredith Kerner
"Wonderful staff and excellent to work with. Nice have local agent to work with in person!"
We responded:
"Thank you Meredith for your 5 Star Review! We enjoy having the convience of face to face interactions with our customers! Thank you! "
Profile photo of Roseann Aeschliman

Roseann Aeschliman

December 18, 2023

5  out of  5
rating by Roseann Aeschliman
"Great customer service. Nice to have a live person to help make good choices."
We responded:
"Thank you, Roseann, for your 5 Star Review! It is always great to have face-to-face interactions with our customers!"
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Jordyn Roach

December 6, 2023

5  out of  5
rating by Jordyn Roach
"Reanna Harrison was extremely helpful with updating our policy!"
We responded:
"We are so glad Reanna was able to help you update your policy! Thank you for your 5-Star Review, Jordyn! "
Profile photo of D Wallace

D Wallace

November 15, 2023

5  out of  5
rating by D Wallace
"Brian Cossell State Farm is an excellent insurance agency. They saved me on costs compared to my former insurer. They will work with you on what your needs are."
We responded:
"Thank you for your 5 star review! It is always great to save money while still having all your needs met! "
Profile photo of Linda Meister-Crowder

Linda Meister-Crowder

November 1, 2023

5  out of  5
rating by Linda Meister-Crowder
"Always willing to help, to answer questions, to return telephone calls, and are very nice, professional, and friendly. This insurance agent, staff, and Company are the BEST and always looking out for their clients."
We responded:
"Linda, we appreciate your review! We are always readily available to answer any questions in a quick and professional manner! Thank you for noticing!"